Payment Conditions

EasS: We sell Education as a Service. We sell four types of courses with extra online services included on the platform (Website) and in the price.

EdEEs will start with English as an education service for businesses, but in the future any business courses can be sold.

B2B: We are a business-to-business company (B2B), so our clients are companies that buy business courses for their workforce. Nevertheless, EdEEs can provide these services to groups of individuals who may require our services.

Our proposal is to try to help you as much as possible because we know that there can be changes and last minute plans. Also, there may be circumstances of force majeure, holidays and cancellations by EDEEs. For greater transparency we describe our cancellation policy:

• Sessions will not be started and will not be considered as formally done until the receipt of the corresponding payment has been checked.
• If you need to change a session, you can do so up to 2 days before the start time announced for each session. To do this, you can change it 2 days before in our calendar within the platform of our website. At Learning UX you can change your booking for another session (no refund). After this time, no changes or refunds are allowed.
• If you have a firm and paid reservation, notify us after the 2 day cancellation period or do not show up for the session, we cannot make changes or give you a refund. When a booking is finalised through our website, you will be directed to a booking confirmation page and will receive a confirmation e-mail with the details of the booking. Failure to receive the confirmation e-mail for any reason is not considered good cause to request a refund of a booking.
• The same applies to days when the session coincides with a holiday or cancellation due to force majeure.
• In the case of EDEEs cancelling one or more sessions due to the trainer’s illness or for any other reason, we will notify you immediately and propose an alternative in the available timetable of the calendar or we will refund the money for said session/s without any inconvenience. We reserve the right to cancel any activity for any reason at our own discretion, without this cancellation leading to any type of compensation beyond a change in schedule and/or date on the calendar, or ,the refund of the amount previously paid for the amount of said session(s) cancelled.